Privacy Policy
Last updated: February 3, 2026
1. Introduction
Welcome to Momento. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our 3D greeting card creation platform.
2. Information We Collect
We collect information that you provide directly to us:
- Account information (name, email address, profile picture)
- Content you create (greeting cards, messages, uploaded images)
- Payment information (processed securely through Stripe)
- Communications with us (support requests, feedback)
We automatically collect certain information:
- Device information and browser type
- IP address and location data
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Improve and personalize your experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers (hosting, analytics, payment processing)
- Legal authorities when required by law
- Business partners with your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
7. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@momento.com